Return and Refund Policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. To start a return, you can contact us at contact@littlelelatoys.com.

Return Eligibility

To be eligible for a return, your item must meet all of the following conditions:

• Be in the same condition that you received it.

• Be unworn or unused.

• Have its tags attached.

• Be in its original packaging.

• Include the receipt or proof of purchase.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods, such as food, flowers, or plants.

• Custom products, such as special orders or personalized items.

• Personal care goods, such as beauty products.

• Hazardous materials, flammable liquids, or gases.

Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards, except where required by applicable law.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your merchandise is being shipped to the European Union, you may have the right to cancel or return your order within 14 days, for any reason and without providing a justification, subject to applicable law.

Where applicable, the item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase. Statutory consumer rights may apply regardless of the conditions stated in this policy.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days. Please remember that your bank or credit card company may need additional time to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at contact@littlelelatoys.com.

Contact Information

For questions about returns or refunds, contact us at email: contact@littlelelatoys.com